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Changes frequently occur after your trip booking. Thus, you have to be ready. Because it recognizes this, American Airlines provides its customers with customer-friendly services. Among these is the American Airlines Refund Policy, which ensures that unforeseen circumstances do not misplace your money.

For this reason, the airline offers assistance in the event of an emergency, a flight delay, or a need to modify or cancel a reservation. Not surprisingly, depending on the type of ticket, you can receive your money back or the value of your ticket in any of the problems.

Let’s now review American Airlines’ refund policy, how to submit a refund request, the costs associated with booking cancellations, and much more.

What is the American Airlines Refund Policy?

It’s helpful to know if you will receive a refund if you need to cancel your journey with American Airlines. The highlights of American Airlines’ ticket refund policy are listed here to help you understand it better.

The American Airlines 24-hour refund rules:

  • Do you get your flight ticket at least two days prior to the flight’s planned departure? Regardless of the kind of ticket, you can cancel the itinerary for a full refund within the first 24 hours.
  • Passengers must have purchased the flight ticket under the 24-hour rule a week ahead of the scheduled departure.
  • Tickets that are not refundable after this 24-hour period must be paid in cancellation fees.

Travel Credit for Nonrefundable Tickets:

Tickets that are not refundable can get the eligible travel credit in the following situations:

  • You do not wish to go if the flight schedule is altered for more than four hours.
  • Military instructions might impact the plans of a traveler.
  • If your flight’s schedule is altered by at least 90 minutes within 72 hours of takeoff, you choose not to board the aircraft.
  • The passenger and traveling partner pass away.

Regarding Group Reservations

  • According to American Airlines’ 24-hour refund policy, reservations made as part of a group journey are not qualified and need cancellation in advance.
  • You will receive a complete refund, except the Nonrefundable taxes applied at the time of purchase.

Kindly consider

  • Fees and taxes that are refundable are paid back on the original flight payment source.
  • When the ticket is eligible one year from the original reservation date, submit your refund claims. AA does not give refunds for tickets that have expired.
  • Depending on the kind of ticket, there may be fees if you decide to cancel beyond the first 24 hours.
  • To obtain money back into your account, you must first cancel your itinerary in accordance with the refund policy guidelines.

Read More: What is American Airlines Missed Flight Policy?

How Can I Get a Refund on American Airlines?

Once you have a thorough knowledge of the refund rules, you can apply for the same online. If you want to acquire the money, you must cancel the reservation as soon as possible online or with the customer service experts. The procedures for requesting an American Airlines flight refund are as follows:

  • Start the Request for the eligible refund after the flight cancellation.
  • Go to American Airlines’ main website at www.aa.com.
  • Navigate to the “My bookings” section.
  • As appropriate, cancel the traveler’s reservation.
  • Open the menu tab from the right-hand side.
  • Locate the “Request a Refund” area by scrolling down.
  • Kindly fill in the following fields:
  • The number on your ticket
  • The passenger’s last name
  • Press the “Submit” tab.
  • Examine the information in your refund form to request accordingly.
  • From the given menu, choose the reason for the refund.
  • Press the “Submit” button.
  • If necessary, provide any extra documentation (such as medical records).
  • The airline representatives will review the ticket and your Request and give you assistance accordingly.

See more: Can I upgrade my American Airlines flight after booking?

What are the American Airlines refund Charges?

According to the American Airlines refund policy, here are the relevant fees that you need to pay after the 24 hours of the cancellation.

Ticket TypesRefund fees 
Basic EconomyNo fees
Economy and Premium Economy$200 to $400
First class, business class, and reward.No fees

Usually, Passengers acquire the appropriate refund to their payment mode within 7-10 working days if they make the payment through a credit card.

What Happens if American Airlines Cancels My Flight?

Despite American Airlines’ best efforts to always depart the flight on time, inclement weather or other factors may cause schedule delays for both the airline and you.

  • In these situations, American Airlines cancels flights for travelers and tries to reimburse them as much as it can.
  • Given the importance of your time, AA makes every effort to assist you in getting back on track as quickly as possible.
  • If there is a flight cancellation or delay and you miss your connecting connection, you will be rebooked to the next available flight.
  • When you check in for your next flight, the airline will immediately move your bag.
  • There are three options to review your updated itinerary or choose another flight date.
  • Or, just in case, you can request a refund from American Airlines.
  • The terms and conditions of the airline’s fares apply to all canceled flights with
  • American Airlines in terms of refunds.
  • Thus, decide on cancellations appropriately.


Besides the above information, if you still want to acquire more details, you can get in touch with the customer service team. For this, you can dial the phone number for American Airlines’ refund policy at 800-433-7300 and listen to the computerized voice commands. When you connect with the representative, you can convey your refund-related problems to them. They are professionals and always provide you with the best travel advice.