American Airlines is one of the largest airlines that has certain responsibilities and perks for the passengers. They work to provide the best possible satisfaction to travelers worldwide. When you plan your travel, you quite possibly think of the benefits of booking the flight tickets. Travelers with special needs requiring a wheelchair at the airport or on the plane can request the same by dialling the American Airlines wheelchair assistance phone number at 800-237-7976 before or after the booking. When you make the modifications and add the wheelchair, a coordinator of American Airlines will contact you shortly for the necessary arrangements.

What is the American Airlines Wheelchair Policy?

You can get special assistance and mobility devices according to the specific rules and regulations. Here are the points of American Airlines’ wheelchair policy for the journey.

  • Passengers must inform the gate agent about the need for the wheelchair onboard during the trip. Flight attendants will arrange wheelchair assistance in transfers between the seat and moving the wheelchair.
  • If you are traveling outside the US, you must add the special services as soon as possible before the scheduled departure.
  • American Airlines planes have a designated space to keep one wheelchair properly.
    You can also store some of the appropriate mobility devices under your seat or in overhead bins.
  • If you are carrying non-collapsible scooters, wheelchairs, or battery-powered wheelchairs, then you can check the same at the departure gate or check-in counters.
  • If your wheelchairs are larger than 25in high x 40in wide (63cm x 101cm), you must contact their customer service.

How do I get a wheelchair at the airport American Airlines?

Many travelers who need assistance at the airport find it difficult to request the online process for wheelchairs. Therefore, you can inform the airport team member about the same on the travel date at the airport. You can provide all the necessary details about the passengers having a disability and fill out the wheelchair assistance form physically over there. They will assign an appropriate wheelchair or mobility device until arrival according to the necessary fees.

Does American Airlines charge for wheelchair assistance?

If you request the wheelchair services in advance before the scheduled departure, you do not need to pay any fees or charges. However, at the airport or at a time nearer to the flight departure, you must pay special assistance charges. Passengers are required to pay for the American Airlines wheelchair assistance cost, which will vary between $75 to $400 according to the reservation type, mobility service, travel dates, etc.

How do I request wheelchair assistance on American Airlines?

Airlines allow you to request wheelchair assistance at the time of reservation or anytime after that and before the departure. You need to proceed to the given information to get the complete details about this.

Request the wheelchair assistance online:

  • To begin, you must open the official web page of American Airlines at www.aa.com.
  • After that, you can proceed to the manage reservations page from the home screen.
  • You must add the booking confirmation code and the passenger’s surname.
  • When you access the booking details, you can choose the flight you wish to add the “special requests.”
  • On the drop-down list, you can tap on the special assistance button to move further.
  • You will find the special assistance request form where you can add the necessary details.
  • With this, you need to provide the passenger’s contact information, flight details, and type of device for the travel.
  • At last, you must submit the disabled passenger’s medical documents and other documents, if any.
  • Once you submit the form, your request will be forwarded to the live representative, and they will contact you in some time.

Request the wheelchair Assistance at the airport:

If you are unable to get the services online, you can reach out to the airport gate representative of American Airlines and ask them to add the same. They will ask you about the type of special service and necessary documents.

Contact the customer representative:

At last, you must communicate with the customer service representative at the airline and take their help. For this, you can call the American Airlines phone number at 800-735-2988 and listen to the on-call instructions. When you choose the suitable IVR command, your phone will be forwarded to the live person for help.

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